Home / For referrers
Everything you need to refer with confidence — what we do, where we go, how quickly we respond, and the forms and packs worth keeping on hand.
Whether you prefer to pick up the phone, send a quick email or use our referral form, we will support you from there. There is no portal to log into and nothing to chase — and if you would like to talk a situation through before referring, we would welcome the conversation.
FCA reports are usually wanted quickly — a plan reassessment is looming or a decision is waiting on the evidence. Our FCA referral form gathers everything we need in one go, so we can confirm the booking sooner and get the report to you within 14 days of the assessment. It is a fillable PDF: complete it, attach the plan if you have it, and email it back.
FCA referral form (PDF)Email or call with the participant’s name, funding type and what you are hoping OT can help with — a couple of lines is plenty. Attach a plan or previous report if you have one; if not, that is fine, we will work without it. For an FCA, the referral form above is the quickest start.
You will hear from us the same business day — capacity confirmed, timing proposed and, if an assessment is involved, a report date. If we cannot take the referral straight away, we will tell you honestly and do our best to help you find a way forward.
We book directly with the participant or family, deliver the service, and keep your team in the loop with reports and progress — always with consent. Scheduling is ours to manage, not yours.
A note on plan management. We currently work with plan-managed and self-managed NDIS participants, so letting us know how the plan is managed helps us give you a clear answer from the first conversation. If a participant is agency-managed we will not simply turn you away — we will do our best to point you towards a suitable alternative, and if you would like, add them to our waitlist and let you know as soon as we are able to help.
The referral form and a one-page pack for each region. Print them, keep them, or forward them to a colleague who covers the other side of the region.
Fillable PDF. Complete it, attach the plan, and email it back — we book the assessment from there and deliver the report within 14 days.
Download PDFParramatta, Blacktown and Penrith and their surrounding suburbs, with services, fees and how to refer.
Download PDFWollongong, Warrawong, Berkeley, Shellharbour, Figtree, Dapto, Lake Illawarra, Warilla and Albion Park.
Download PDFCampbelltown, Camden, Narellan and the growth corridor, plus Liverpool and surrounds — Casula, Prestons, Hoxton Park, Edmondson Park and Leppington.
Download PDFNotice periods and attendance terms. Forms part of every service agreement, so your participants know where they stand.
Download PDFComprehensive FCAs with the report delivered within 14 days of assessment. See the full FCA page.
Building independence in personal care, cooking, routines and life skills, for children and adults.
Confidence with transport, shopping, and social and community participation.
Prescription, trials and AT reports with options considered and trial evidence documented.
Assessment and recommendations with measurements, options compared and owner consent addressed.
Occupational therapy for children under 9 through the early childhood approach, billed against 0118 items.
Billed under the current NDIS Pricing Schedule. Both Improved Daily Living (0128) and Early Childhood (0118) items.
Available as an associated provider or directly to self-managed clients. Travel is built into the rate, as the scheme requires.
Clients can book directly. Medicare rebates apply where a GP has written a Chronic Disease Management plan.
We cover Parramatta, Blacktown, Penrith, Campbelltown, Liverpool and the south-west, and Wollongong and the Illawarra — 68 suburbs in all — with telehealth available Australia-wide. See the full suburb list.
Send us the details and you will have an answer today — capacity, timing and a report date.