Occupational therapy that maps your goals and drafts the practical plan to reach them — at home, in your community, or via telehealth across Sydney, Western Sydney and Wollongong.
Whether you're an NDIS participant, receiving aged care support, or self-funding your therapy — we build the plan around you, not the other way around.
We work with plan-managed and self-managed participants, from children to adults, supporting your goals and independence.
Supporting older Australians to maintain independence, safety, and quality of life at home and in the community.
Self-funded therapy with no referral required. Flexible scheduling to suit your lifestyle and individual needs.
Led by our experienced occupational therapist, with more allied health specialists joining the team as we grow.
Supporting you to participate in the activities that matter most in your daily life — at home, at work, and in your community.
Communication, language development, and swallowing support for children and adults of all ages.
Four clear stages. Here's exactly what to expect when you work with Blueprint Therapy Services.
Submit your initial consultation request through our online booking form. Tell us about your needs and availability.
We meet to understand your goals, challenges, and what support will make the most meaningful difference.
We draft a personalised blueprint aligned with your NDIS goals, funding, or private requirements.
Regular sessions, progress reviews, and reports to keep your journey on track and your goals within reach.
We start with what you want to achieve, then design a clear, practical plan to get you there — therapy shaped around your goals, your routines and your pace, never a one-size-fits-all program.
We work with NDIS participants, aged care recipients, and private clients across Sydney, Western Sydney and Wollongong, delivering therapy in your home, your community, or via telehealth — whatever works best for you.
Our occupational therapists are AHPRA registered. As a growing practice, we're committed to building a multidisciplinary team of allied health professionals, bringing a broader range of supports together under one trusted brand.
Rated 5.0 on Google
Home and community visits across the following areas. Areas not listed may be available by request, with telehealth nationwide.
Other areas available by request. If your location isn't listed, please get in touch — we'll do our best to accommodate you or recommend a suitable provider in your area.
Telehealth available Australia-wide. Can't find your suburb? Our telehealth service means we can support clients anywhere in Australia via secure video consultation.
Answers to the questions we hear most often from new clients and families.
Ready to design your blueprint to reach your goals? Book your initial consultation online.
Tap how you'd be funding your therapy to see how it works — no commitment.
Two clear business days' notice and there is never a fee. Tap below for how it works.
A comprehensive first appointment to understand your needs, goals, and develop your support blueprint.
Have a question about our services or NDIS funding, or want to discuss your needs before booking? We'd love to hear from you.
To protect your privacy, sending opens a pre-filled email in your own mail app rather than storing any details on this website. Please avoid including clinical or health information — for anything sensitive, call us on 0412 893 212.
0412 893 212
Monday–Friday, 9am–5pm
admin@blueprinttherapy.com.au
We reply within 1 business day
Western Sydney & Wollongong regions
Home/community visits & telehealth
Monday–Friday: 9:00am–5:00pm
Weekend appointments by arrangement
Registrations & accreditations
Blueprint Therapy Services is committed to protecting the privacy and confidentiality of personal information, including sensitive health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.
As a provider of health-related services, we understand that the information you share with us is personal and sensitive. We take our obligations seriously and handle all information with the care and respect it deserves.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, who we may share it with, and your rights in relation to your information.
By using our website at blueprinttherapy.com.au or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
This policy applies to:
3.1 Information you provide directly
We collect personal information that you voluntarily provide when you:
The types of information we may collect include:
3.2 Health information
Health information is classified as sensitive information under the Privacy Act and is afforded a higher level of protection. We collect health information only where it is necessary to provide you with health-related services, and we will always obtain your consent before doing so.
The health information we collect may include, but is not limited to, details about your:
3.3 Information collected automatically
When you visit our website, certain information may be collected automatically through Google Analytics (see section 7). This includes:
This information does not identify you personally and is used only for website analytics purposes.
We collect personal information through the following channels:
We collect and use your personal information for the following purposes:
We will not use your information for any purpose that is inconsistent with the reason it was collected without first obtaining your consent.
We use Carepatron as our online booking and client management platform. When you submit an initial consultation request or ongoing availability request through our website, your information is transmitted to and stored on Carepatron's secure servers. All client notes and health-related information are stored on Carepatron's secure servers. As part of our client onboarding procedure, we will help you set up a personal client portal, through which we provide access to clinical documentation that needs to be shared electronically. You remain in control of who can access your client portal on your behalf.
What Carepatron collects on our behalf:
How Carepatron protects your information:
Carepatron's privacy policy: Carepatron maintains its own privacy policy which governs how it handles data as a data processor on our behalf. We encourage you to review Carepatron's privacy policy at carepatron.com for full details of their data handling practices.
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics helps us understand how visitors use our website so we can improve the experience for our clients.
What Google Analytics collects:
How this data is used: We use Google Analytics data solely to understand which pages and content are most useful to visitors, improve website structure and navigation, and measure the effectiveness of our online presence.
Data storage and transfer: Google Analytics data is processed and stored by Google LLC on servers located in the United States. By using our website, you acknowledge that your anonymised usage data may be transferred to and stored in the United States. Google is a signatory to the EU-US Data Privacy Framework and maintains privacy protections for data transferred internationally.
Your choice: Google Analytics is disabled by default on our website. It is only activated if you select "Accept" on the cookie banner shown on your first visit. If you decline, or make no selection, no Google Analytics data is collected. You can also prevent Google Analytics collection at any time by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout, or by managing your browser's cookie settings.
Google's privacy policy: For full details of how Google collects and processes data, please review Google's Privacy Policy at policies.google.com/privacy.
Referrers
If you are referred to Blueprint Therapy Services by a GP, support coordinator, plan manager, or other health professional, we may receive personal information about you from that referrer. We will only use information received from referrers to facilitate the provision of our services to you.
Sharing with third parties
We may share your personal information with third parties in the following circumstances:
We will not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
As a health service provider, we are bound by additional obligations under the Privacy Act in relation to health information.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
Despite these measures, no internet transmission or electronic storage is completely secure. We encourage you not to share sensitive clinical information through general contact forms or online chat functions.
Our website uses cookies — small text files stored on your device — to support website functionality and analytics. The cookies we use include:
You can change your mind at any time by clearing this website's data in your browser, which will cause the cookie banner to appear again on your next visit. You can also control and manage cookies through your browser settings. Please note that disabling functional cookies may affect the booking widget.
Our website contains links to third-party websites including the NDIS Commission website, Carepatron, and other resources. We are not responsible for the privacy practices of these external sites and encourage you to read their individual privacy policies before providing any personal information.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details in section 15.
If you believe we have handled your personal information in a way that is inconsistent with this Privacy Policy or the Australian Privacy Principles, we encourage you to contact us directly in the first instance so we can address your concern.
We will:
If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner (OAIC):
If your complaint relates to health information specifically, you may also contact the NSW Health Care Complaints Commission (HCCC):
For any privacy-related enquiries, requests to access or correct your information, or to make a complaint, please contact:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The most current version will always be available on our website at blueprinttherapy.com.au/privacy-policy.
We encourage you to review this policy periodically.
When we book an appointment we set that time aside for you, including travel to your home or community location. When we know early that you can't make it, we can offer the time to someone else who is waiting and get you rebooked sooner.
We ask for at least two clear business days' notice to change or cancel an appointment.
“Clear business days” do not include the day you tell us or the day of your appointment. For example, for a Thursday appointment, please let us know by the end of Monday. Weekends and public holidays are not business days.
If an appointment is cancelled with less than two clear business days' notice, or nobody is home when we arrive, we may charge up to 100% of the agreed fee.
For NDIS participants, this is claimed from the plan under the relevant cancellation support item, in line with the current NDIS Pricing Schedule and the terms of your service agreement. We always try to reallocate the time first — if we can, you will not be charged.
We use common sense and discretion. We do not charge a fee for genuine, unavoidable circumstances, including:
Just tell us what happened. We would always rather you rest and recover than push through unwell.
Outside business hours, leave a voicemail or send an email. We count the time your message arrives, not the time we read it.
Occasionally we may need to reschedule — illness, an emergency, or unsafe conditions. We will give you as much notice as we can, no fee applies, and we will offer you the next available appointment as a priority.
Please call if you are running behind and we will wait where we can. If we cannot reach you, we wait 15 minutes before recording the appointment as a non-attendance. If you arrive late, we use the time remaining so the next participant is not delayed, and the full fee applies.
Ask us about telehealth before you cancel. If you are well enough to talk but can't have us visit, we can often deliver the session by video or phone instead — keeping your progress on track and your funding working for you.
The same notice period and terms apply. Fees are charged in line with our current fee schedule and invoiced directly.
This policy forms part of the service agreement you enter into with us before services begin. Your service agreement sets out the cancellation terms that apply to you, and we will always talk you through them before you sign. If anything in this policy is unclear, please ask — we would rather explain it up front than surprise you later.
Questions about this policy?
Call 0412 893 212 or email admin@blueprinttherapy.com.au.
These terms apply to your use of the website at blueprinttherapy.com.au. By browsing or using this website, you agree to these terms. If you do not agree with them, please do not use the site.
This website is operated by Blueprint Therapy Services (ABN 28 692 653 679), an occupational therapy practice delivering services across Western Sydney, Wollongong and the Illawarra, and via telehealth throughout Australia. Our therapists are registered with the Australian Health Practitioner Regulation Agency (AHPRA).
The content on this website is provided for general information about our services. It is not clinical, medical or therapeutic advice, and it is not a substitute for an assessment by a qualified health practitioner who knows your circumstances.
You should not rely on information from this website to diagnose a condition, make treatment decisions, or delay seeking professional advice. If you have an urgent health concern, contact your GP, attend your nearest emergency department, or call 000.
Browsing this website, submitting an enquiry form, or requesting a consultation does not create a therapist–client relationship. That relationship begins only once we have accepted you as a client and a service agreement is in place.
Our online booking is provided through Carepatron, a third-party scheduling platform. When you use it, your information is handled under Carepatron's own terms and privacy policy as well as ours.
A booking or enquiry made through this website is a request, not a confirmed appointment. We will contact you to confirm availability, suitability and timing. We may decline or refer on an enquiry where we are not the right service for your needs, or where we do not have capacity.
Please do not include sensitive health information, diagnoses or clinical details in online forms. Those conversations should happen directly with your therapist by phone or in person.
Any fees, service descriptions or availability shown on this website are indicative and may change. The services we will deliver to you, and what they cost, are set out in your individual service agreement.
NDIS services are billed in line with the current NDIS Pricing Schedule. Private and aged care fees are set out in our fee schedule, available on request.
Appointment changes, cancellations and non-attendance are covered by our Cancellation & Attendance Policy, which forms part of your service agreement.
We handle personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. See our Privacy Policy for details on what we collect, how we use it and your rights.
Unless otherwise stated, the content of this website — including text, layout, graphics and our logo — is owned by or licensed to Blueprint Therapy Services. You may view, download and print pages for your own personal or internal business use. You may not reproduce, republish or use our content commercially without our written permission.
This website links to and uses third-party services, including Carepatron for bookings, Google for analytics and maps, and OpenStreetMap data for our service-area maps. We are not responsible for the content, availability or practices of third-party sites, and a link does not imply endorsement.
We aim to keep this website accurate and available, but we do not guarantee that it will be uninterrupted, error-free, or that information will always be current. We may change, suspend or withdraw any part of the site at any time without notice.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other laws that cannot lawfully be excluded.
Subject to that, to the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or its content.
If something is not right, please tell us first — call 0412 893 212 or email admin@blueprinttherapy.com.au and we will work with you to resolve it. You may also contact the NDIS Quality and Safeguards Commission on 1800 035 544, or AHPRA on 1300 419 495, at any time.
These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
We may update these terms from time to time. The current version will always be available on this website.
Questions about these terms?
Call 0412 893 212 or email admin@blueprinttherapy.com.au.